Posted on January 27, 2010, 7:12 pm, by Benjamin Gilbert, under
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I’m upset about the name, “iPad”. I’ve got a lot of other thoughts regarding the product, but this is what particularly gets me right now. Sure, there are all the jokes out there, but that’s not what really bothers me. I think it has a terrible ring to it. 1. I’m not a huge fan [...]
Posted on December 16, 2009, 1:39 am, by Benjamin Gilbert, under
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Don’t get me wrong. I love Chrome for Mac. The simplicity, the screen real estate, the speed – it is my current browser of choice. Throughout the development of this site, I preferred to evaluate it aesthetically through the frameless monocle of Chrome. But something doesn’t feel right. Google missed something. It’s not just that [...]
Posted on November 10, 2009, 9:10 am, by Benjamin Gilbert, under
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Maier nails it: Good user experience isn’t something that can’t be “bolted on” after a website or application has been built. It needs to live within the application’s development process, and breathe in every interaction a user has thereafter. He makes some great points about considering the user experience at initial exposure, continued use, and [...]
Posted on November 2, 2009, 2:10 pm, by Benjamin Gilbert, under
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Everyone’s looking for a good metric on defining the breadth of your influence on Twitter. Sure, you could just look at the number of retweets or favorites, or you could look at MG Siegler’s “Golden Ratio” discussed a few months back, but what if you really want to know where you stand on the pulse of [...]
Posted on October 30, 2009, 10:53 am, by Benjamin Gilbert, under
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A product is designed with the customer in mind. From the user interface to customer support, the user’s interests are paramount. The user’s experience with a product is a life cycle. It begins with their initial exposure to the product that they do not yet own. It continues through their purchase, ownership, discussion with others, [...]